Managed Hosting – Features
Managed Hosting services are comprehensive, flexible hosting services that offer a complete and affordable pay-as-you-use solution designed to seamlessly integrate with your IT and information management needs.
Top Quality Support |
24 x 7 x every day
BluePoint has created a multilevel Service Delivery support organization offering our customers 24 x 7 x every day of the year support. |
ViewPoint Web Portal
Online Customer Relationship Management system provides customer designated technical contacts password protected access to service elivery. |
Toll Free access
Continually available Toll Free access to Service Delivery Center. |
Email Notification
Provides a method from alerting and prompt customer service. |
Vendor Coordination and Management
Multi-vendor support for your IT and information management assets ensures faults are repaired in a timely fashion. |
Problem Management
End-to-end management of incidents including problem source identification, resolution, and root cause analysis. |
Asset Management
Assists Service Delivery with the ability to manage, audit, and coordinate customer assets improving service delivery. |
Administration
Implements immediate resolutions to critical problems, identifies areas of possible automation and/or improvement to provide better customer service, and enhances problem resolution techniques. |
Facilities |
Power Systems and Environmentals
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Server Platforms Supported
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Operating Systems Supported
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Telecommunications
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Fire Detection and Supression
Data Protection services retain your data as required to meet your company's specific retention or regulatory requirements. We also purge and destroy data based on your custom criteria (e.g., any data five or more years old). |
Physical Security Features
Data Protection services retain your data as required to meet your company's specific retention or regulatory requirements. We also purge and destroy data based on your custom criteria (e.g., any data five or more years old). |
